EPRI Utility Business Capability Model::5 Utility Service Delivery

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5 Utility Service Delivery : Public <<ArchiMate_Capability>> Capability
Created: 10/7/2020 5:54:06 PM
Modified: 5/15/2024 11:43:54 AM
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Offering services to customers.  This is the act of providing service delivery as a core business practice and covers identifying strategies for performing service delivery, managing resources, and delivering services to the customer.<br/>
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Element Source Role Target Role
«ArchiMate_Capability» 5.3 Customer Connectivity
Capability «ArchiMate_Composition»
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«ArchiMate_Capability» 5.1 Utility Service Delivery Strategy
Capability «ArchiMate_Composition»
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«ArchiMate_Capability» 5.4 Customer Emergency Management
Capability «ArchiMate_Composition»
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«ArchiMate_Capability» 5.2 Customer Connectivity Resource Management
Capability «ArchiMate_Composition»
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«ArchiMate_Capability» 5.5 Customer Outage Management
Capability «ArchiMate_Composition»
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Tag Value
Level 1
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Maps To ITIL N
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Source APQC
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Property Value
_HideUmlLinks: True
_defaultDiagramType: ArchiMate3::Motivation
isFinalSpecialization: 0